Refund Policy

At The Complete Piano Mastery Guidebook, we aim to provide high-quality digital piano learning resources and a smooth shopping experience for every customer.

7-Day Refund & Return Policy

We offer a 7-day refund policy on our digital products. Customers may request a refund within 7 calendar days of their purchase.

Because our products are digital and delivered instantly after purchase, no physical items need to be returned.

Refunds may be requested in situations such as:

  • You are not satisfied with your digital Piano Mastery Guidebook.

  • You were charged more than once for the same order.

  • You did not receive your digital files.

  • The files are corrupted or cannot be opened properly.

  • There is a technical issue on our side that cannot be resolved.

How to Request a Refund

If you experience any problems with your purchase or wish to request a refund within 7 days, please contact us, and we'll do our best to help.

📩 Support Email: easypianomastery@outlook.com

Please include your order number, purchase email address, and a brief explanation of your request.

We aim to respond to support requests within 24–48 business hours.

Refund Processing

Once your refund request is approved, the refund will be issued to your original payment method.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Important Information

  • Refund requests must be submitted within 7 calendar days of purchase.

  • No physical returns are required for digital products.

  • This policy does not affect any additional rights provided under applicable consumer protection laws.

By purchasing from The Complete Piano Mastery Guidebook, you acknowledge this Refund & Return Policy, subject to your applicable consumer rights.